Customers That We Serve

Staff Training

We do ensure that our staff members always receive proper training before they start offering their services during duty hours. This is mainly crucial for our front-line members as they create the actual impression about our company. We make sure that each member of the staff knows their job properly i.e. how to clean any kind of dirty surface, and gets to understand the values which is followed sincerely by our company.

Orientation:

Many of our staff receives educational training from us. Our orientation programme is attended by all our cleaning staff. In this kind of orientation programs, they are taught about our policies, procedures and they are instilled with a sense of commitment for their jobs and the customers. We believe “Exceed the expectations of our valued customers both in the work we do and the way we relate to those who come in contact with”. These are the most common topics followed in the orientation programs:

  • Safety

  • Hazard Communication

  • General Housekeeping

  • Sign In/Sign Out Procedures

  • Customer Interaction

  • Pay Schedule

  • Procedures for Contacting Managers

  • Biohazard clean up

  • Chemical safety

  • Security Procedures

  • Customer Service

  • Employee Benefits

Throughout every year, we hold extra training programs which concentrate basically on the following topics:

  • Asbestos Floor Tile Care

  • Blood-borne Pathogens

  • Carpet spot removal

  • Ceiling and wall washing

  • Daily restroom cleaning

  • Detail classroom cleaning

  • Ergonomics

  • Handbook review

  • Job prep and clean up

  • Lifting safety

  • Office cleaning

  • Sexual Harassment

  • Stripping and refinishing floors

  • Transportation safety

  • Window cleaning

  • Team building

  • Spray buffing

  • Personal grooming

  • Infection control

  • Furniture cleaning

  • Confined space entry

In addition, each employee is trained in first aid through St John Ambulance Service. We place particular emphasis on the safe use, handling, storing and transporting of plant and chemicals.

Our Testimonials

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    "Cleaning For A Reason is the most consistent and trustworthy company we have ever worked with. It makes our job easier to know we can contact them at a moments notice and know that what we need will be handled to our satisfaction. I would strongly recommend them to any client."

    Terry Averyt

    OUTRUN ACCOUNTANTS & TAX PROFESSIONALS

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    "Cleaning For A Reason has maintained six buildings for us over the past six years. Their service is excellent and any requests or concerns from our tenants are addressed in a timely manner. We are so pleased with them that we do not put our janitorial service out for bids each year as we do with other contracts."

    Nancy J. Manar

    OUTRUN ACCOUNTANTS & TAX PROFESSIONALS

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    "We appreciate all of the great work and effort you put into our properties. Thank you for being so reliable and taking great care of our eight full service buildings, as well as quickly responding to any emergencies we've had. You do a wonderful job for us, keep up the good work!"

    Tabetha Fite

    Assistant Property Manager

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    "We appreciate all of the great work and effort you put into our properties. Thank you for being so reliable and taking great care of our eight full service buildings, as well as quickly responding to any emergencies we've had. You do a wonderful job for us, keep up the good work!"

    Tabetha Fite

    Assistant Property Manager

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    "We appreciate all of the great work and effort you put into our properties. Thank you for being so reliable and taking great care of our eight full service buildings, as well as quickly responding to any emergencies we've had. You do a wonderful job for us, keep up the good work!"

    Tabetha Fite

    Assistant Property Manager